SmartVoice

The SmartVoice is a unique system circuit card designed for call processing. This digitally integrated card installs directly into all WIN® 44OlP system servers in order to provide highly functional call processing.

SmartVoice delivers messaging tools such as automated attendant, call routing announcements, robust voice mail messaging, various call handling functions, smart key navigation, Direct-In-Fax as well as more advanced features.

The SmartVoice automated attendant is your “virtual employee”, routing your customers directly to the person, department or information they need 24 hours a day, 7 days a week. For holidays and weekends, your business can use a scheduled time based routing function for simple pre-programmed alternate greetings and options. SmartVoice enables users to access messages from anywhere, anytime
with a touchtone phone.

Advanced call routing announcement applications can be used to answer and play multiple company greetings, especially useful for a variety of announcements and overtlow stations. When called, the call routing announcement plays a unique recording and begins the call handling process. Callers can also press a single digit for access to a mailbox, specific department, important help information, company directions, the Direct-In-Fax function or a general mailbox serving as a help desk.

The powerful SmartVoice mail application can manage and handle calls for business. It is the integrated voice messaging product for your company today.